Frequently Asked Questions

We are super excited to have you. You will definitely want to bring a towel and water. Plan to arrive 20 minutes early so we can show you around and introduce you to FUEL.

Parking in Charlotte can be a challenge, thankfully we have a massive FREE parking lot right next to our building!

Memberships are paid month to month on auto-draft. You can also purchase drop-in classes or a class pack. There is no long term commitment and no initiation fee.

No, if you do not use all of your classes they will expire at the end of the billing cycle. Drop-in and class packs do not expire.

You can cancel/freeze your membership at any time. You can freeze your membership for 3 months out of the year. We require a 30 day notice to cancel your membership.

If you have an injury please make sure your coach is aware so that they can provide modifications.

8 hours before the start of the class. If you cancel within 8 hours we charge a late cancel fee of $10.

Friends are the best! Your friend will need to sign up like any other new member. The One Week Trial is a great way for them to get started.

We understand life happens. If the class is waitlisted, you forfeit your spot after 5 minutes.

• Free parking

• Restrooms and a changing area

• Showers

• Cubbies for your belongings

• Water refill station

• Energy drinks, sports drinks and Giddy Goat Cold Brew for sale